Support

Customer & Technical Support

One Point Solutions is not just a technology reseller. We value and rely upon our customers' success. In fact, our customers will tell you that we have a passion for support and timely responses.

Phone Numbers

• Main office: (248)-887-8470 (general information: x44; information on demand and business intelligence: x5; IBM database software: x6)
• Fax: (248)-942-2244
• Emergency Technical Support: (248)-887-8470 (select "emergency technical support" from the menu)

Informix Resources

International Informix Users Group (list of links) http://www.iiug.org/ibmlinks/index.php

IBM Database Magazine Wiki http://db2mag.stikipad.com/main/

Informix “Chat with the Lab” Webcasts http://www-306.ibm.com/software/data/informix/webcasts/replay.html

IDS Experts Blog http://www.ibm.com/developerworks/blogs/page/idsteam

IBM DB2 UDB Resources

IDUG Learning Center http://www.idug.org/wps/portal/idug/learningcenter

IBM Database Magazine Wiki http://db2mag.stikipad.com/main/

IBM Cognos Resources

IBM Cognos Business Intelligence Demo http://www.cognos.com/products/demos/c8bi/ibm_cognos_bi.html

The Full Promise of Business Intelligence (see PDF attachment)

InfoSphere Warehouse Resources

DB2 Warehouse is now InfoSphere Warehouse
http://www-306.ibm.com/software/data/infosphere/warehouse/launch.html

Information on Demand Resources

IOD Live! Events in your Area http://www-306.ibm.com/software/data/information-on-demand/events.html

IBM Resources

IBM Passport Advantage http://www-306.ibm.com/software/lotus/passportadvantage/

IBM Database Magazine http://www.ibmdatabasemag.com/